AMENITIES OF COPLEY SYMPHONY HALL

ALCOHOLIC BEVERAGES AND REFRESHMENTS

Alcoholic beverages and coffee are available for sale in Symphony Hall lobbies before the concert and during intermission. Refreshment bars staffed by Sheraton Suites offering snacks and beverages are located on both upper and lower lobbies for most events. No food, coffee cups or alcoholic beverages are permitted inside the concert hall for Symphony concerts. (Bottled water is permitted.) Alcoholic beverages may not leave our lobbies at any time. Please have valid identification available and please drink responsibly.

SPECIAL ACCOMMODATIONS

• Seating—ADA seating for both transfer and non-transfer wheelchairs, as well as restrooms, are available at each performance. Please notify the Ticket Office in advance at 619.235.0804, so that an usher may assist you.
• Assistive Listening Devices—A limited number of hearing enhancement devices are available at no cost. Please ask an usher for assistance.
• Large-Print Programs—Large-print program notes are available for patrons at all Jacobs Masterworks concerts. Copies may be obtained from an usher.
• Public Restrooms and Telephones—Restrooms are located on the north and south ends of the upper lobby, and the north end of the lower lobby. An ADA compliant restroom is located on each floor. Please ask an usher for assistance at any time. Patrons may contact the nearest usher to facilitate any emergency telephone calls.

COUGH DROPS

Complimentary cough suppressants are available to symphony patrons. Please ask our house staff for assistance.

VALET PARKING

Valet parking is available for all Friday night and Saturday night Jacobs Masterworks concerts on B Street in front of Symphony Towers, provided by AMPCO System Parking. (Donor valet parking is serviced at the 7th Avenue entrance for all Masterworks concerts, check with the Development Department for eligibility requirements.)

LOST & FOUND

Report all lost and/or found items to your nearest usher. If you have discovered that you misplaced something after your departure from Symphony Hall, call the Facilities Department at 619.615.3909.

PRE-CONCERT TALKS

Patrons holding tickets to our Jacobs Masterworks Series concerts are invited to come early for “What’s The Score?” pre-performance conversations with Nuvi Mehta beginning 45 minutes prior to all Jacobs Masterworks programs (Fridays and Saturdays, 7:15 pm; Sundays, 1:15 pm).

HALL TOURS

Free tours of Symphony Hall are given each month of the winter season. Click here or call 619.615.3955 for more details. No reservations are necessary.

HALL TEMPERATURE

Symphony staff takes great care to make sure that the temperature inside the performance chamber is at a comfortable level. If you ever feel a temperature adjustment is warranted, please contact the nearest usher, and we will accommodate your request as much as is possible. 

CATERING AND SPECIAL EVENTS

Symphony Hall has some limited catering facilities available for use by certified outside caterers for special events in the Revelle Room, Grand Tier Lobby and lower lobby. Please contact the Facilities Department at 619.615.3909 for further details.