Jacobs Music Center Amenities


Alcoholic beverages and coffee are available for sale in the Jacobs Music Center lobbies before the concerts and during intermission. Refreshment bars staffed by Snake Oil Cocktail Co. offering snacks and beverages are located on both upper and lower lobbies for most events. Lidded soft drinks, alcoholic beverages and on some concerts bottled water are allowed in the performance chamber during performances Please note that all beverages must have a lid in place to enter the chamber. Food is only allowed in certain concert events and some rental concerts have special considerations, check with ushers at your event to be sure. Please have valid identification available and please drink responsibly. Please note: lobby purchases must be credit/debit only, no cash.


  • Seating—ADA seating for both transfer and non-transfer wheelchairs, as well as restrooms, are available at each performance. Please notify the Ticket Office in advance at 619.235.0804, so that an usher may assist you. 
  • Assistive Listening Devices—A limited number of hearing enhancement devices are available at no cost. Please ask an usher for assistance. 
  • Large-Print Programs—Large-print program notes are available for patrons at all Jacobs Masterworks concerts. Copies may be obtained from an usher.
  • Public Restrooms and Telephones—Restrooms are located on the north and south ends of the upper lobby, and the north end of the lower lobby. An ADA compliant restroom is located on each floor. Please ask an usher for assistance at any time. Patrons may contact the nearest usher to facilitate any emergency telephone calls.


Complimentary cough suppressants are available to symphony patrons. Please ask our house staff for assistance.


Valet parking is available for all Friday night and Saturday night Jacobs Masterworks concerts on B Street in front of Symphony Towers, provided by AMPCO System Parking. (Donor valet parking is serviced at the 7th Avenue entrance for all Masterworks concerts, check with the Development Department for eligibility requirements.)


Report all lost and/or found items to your nearest usher. If you have discovered that you misplaced something after your departure from Symphony Hall, call the Facilities Department at 619.615.3909.


Patrons holding tickets to our Jacobs Masterworks Series concerts are invited to come early for “What’s The Score?” pre-performance conversations with Nuvi Mehta beginning 45 minutes prior to all Jacobs Masterworks programs (Fridays and Saturdays, 7:15 pm; Sundays, 1:15 pm).


Free tours of the Jacobs Music Center are given each month of the downtown season (October through May). Call 619.615.3955 for more details or see the Hall Tours Page. No reservations are necessary. 


The Jacobs Music Center has some limited catering facilities available for use by certified outside caterers for special events in the Donor Room, Grand Tier Lobby and lower lobby. Please contact the Facilities Department at 619.615.3909 for more details.