Ticket FAQs

Please email tickets@sandiegosymphony.org with your inquiry and a ticket office representative will reply as quickly as possible. To contact by phone, please call 619-235-0804. Wait times can be lengthy, making email the most efficient method of contacting a ticket office representative.

Subscribers may exchange a limited number of concerts in their subscription package by contacting the ticket office. Individual concert tickets cannot be exchanged or refunded, but can be donated as a tax-deductible gift by contacting the ticket office.

The Jacobs Music Center Ticket Office is closed until late summer 2024. The Rady Shell at Jacobs Park Box Office is open the following hours:
Weekdays: 10am-6pm
Weekends: Noon-5pm
Concert Days: Noon-Intermission

FOLLOW THIS LINK for details (coming soon.)

As a subscriber, it is your right to ask for seat improvement during each subscription renewal period. At that point, you are only competing with other returning subscribers for improved or upgraded seats. Please note, however: there are certain seating sections of Symphony Hall (generally the Grand Tier) which can only be accessed by subscribers who participate in significant annual donation programs. (Call Development at 619.315.3908 for further information.)

Subscription tickets are delivered digitally via The San Diego Symphony mobile app or, upon request, can be printed and delivered via US Mail. Subscription tickets purchased prior to September 1 will be delivered no later than two weeks prior to the start of the Jacobs Music Center season.

Children age 2 and older must have a valid ticket for entry. Children younger than 5 years are not permitted in the concert hall for classical performances, however, are welcome at non-classical, film and family presentations.

This option provides online patrons the opportunity to round up their purchase to make a small donation to the San Diego Symphony, which is a non-profit organization. Your support is appreciated.

FOLLOW THIS LINK for app download instructions.

Tickets can be transferred via The San Diego Symphony mobile app. FOLLOW THIS LINK for instructions.

Print at home tickets and/or screenshots will not be admissible for entry.

Subscription packages will include a $30 fee for all tickets in the subscription package, as well as any add-on tickets purchased in the same transaction. Individual concert tickets will include a $5 facility fee and a variable handling fee, based on the ticket price.

Please email groups@sandiegosymphony.org to inquire about group ticket purchases.

FOLLOW THIS LINK to purchase a San Diego Symphony Gift Certificate.

Subscribers may exchange a limited number of concerts in their subscription package by contacting the ticket office. Individual concert tickets cannot be exchanged or refunded, but can be donated as a tax-deductible gift by contacting the ticket office.

Valid tickets purchased via third-party/resale website are admissible for entry, but the validity of tickets is only guaranteed for tickets purchased via official San Diego Symphony channels.

Individual concert tickets are delivered digitally via The San Diego Symphony mobile app immediately upon purchase.