Copley Symphony Hall Ticket Office
Contact the Ticket Office
Call the Symphony Ticket Office for more information or to purchase your tickets:
Note: Never e-mail credit card numbers.
750 B Street
San Diego, CA 92101
Responding to our patrons in a timely fashion is of utmost importance to us. At this time, because Governor Newsom has ordered to closure of all except essential workplaces, the Jacobs Music Center physical address, including the Ticket Office, is closed to the public. Ticket Office representatives, however, are working remotely, so we encourage you to send us an e-mail at firstname.lastname@example.org detailing your inquiry and need. We will get back to you as quickly as possible. Thank you for your understanding, and we will return to normal in-person staffing as soon as it has been declared safe to do so.
Monday - Friday: 10am - 6pm
Saturday & Sunday: 12 noon - 5pm
(Beginning 6/27, the Ticket Office will not be available by phone or e-mail on Saturdays and Sundays until further notice.)
Tuesday - Friday: 10am - intermission
Saturdays: 12 noon - intermission
Sundays: 12 noon - 5pm. (On non-concert Sundays: phone only)
NOTE: During the current COVID-19 concern period, in-person service at the Jacobs Music Center Ticket Office will not be available. Please send ticket requests/concerns directly to email@example.com.
A note of caution to our patrons: Be wary of buying San Diego Symphony tickets from any third party website. The San Diego Symphony will only honor tickets purchased through the San Diego Symphony's Ticket Office, through sandiegosymphony.org or through our mobile site/app. Patrons purchasing tickets through third-party ticket brokers, such as StubHub, Craigslist or individuals reselling their tickets, assume full risk for potentially fraudulent tickets purchased or obtained through unauthorized vendors. The Symphony has no way of validating or replacing tickets that were not purchased through us directly. We cannot reprint or give refunds for an invalid ticket or a duplicate ticket created by an unscrupulous vendor or a ticket sold for a higher price than the ticket's printed face value.
Buy Your Single Tickets Online
Use our secure online service to purchase single tickets to San Diego Symphony concerts. Choose a concert, if available, from one of the following series:
Broadway @ The Jacobs
Family Concerts Series
Fox Theatre Film Series
Chamber Music Series
Jazz @ The Jacobs Series
Summer Concerts @ The Shell
Note: there is a $7 handling fee per order for online single ticket purchases.
Purchase a Subscription Series
Call our Ticket Office to purchase your series subscription at 619.235.0804, or use our secure online order forms to purchase subscriptions to San Diego Symphony concerts. All currently available subscriptions are noted on our Subscriptions Page. Please bear in mind that artists, dates, concert locations and repertoire may be subject to change in the upcoming season due to COVID-19 accommodations, but subscribers will receive priority in all scenarios.
The following Season 2020-21 series are now available for online purchase:
Buy Your Tickets in Person (not currently available)
The San Diego Symphony Ticket Office is located at Copley Symphony Hall at 750 B Street, at the NE corner of 7th Avenue and B. ALL SALES ARE FINAL. No refunds or cancellations, and no exchanges of rental event tickets. Handling fees for single ticket purchases of SDSO concerts are waived at the window, provided the purchase is made after our main ticket mailing for each season.
Ticket Exchanges and Reprints
Traditional Subscribers may exchange tickets for free (anytime up to 48 hours before the performance) within their same series, based on ticket availability. Non-subscribers and Choose Your Own subscribers can do the same, with a $5 exchange fee per ticket. Note: Exchanges for certain special sale promotions (such as 3 for $99) are not allowed at all. Tickets must be returned to the Ticket Office either in person, by mail or by fax (619.231.3848) no later than 48 hours in advance of your performance. Note: On-account credits generated by open-ended exchanges must be used within the current subscription series they were generated.
Ticket reprinting by the Ticket Office for any reason will cost $1 per ticket with proper ID.
Urgent Ticketing Issues?
You may e-mail the Ticket Office at firstname.lastname@example.org.
Discount tickets for groups are available for both subscription and non-subscription concerts (excluding outside events) for as few as 10 individuals in some cases. For further information, please call 619.615.3947.
San Diego Symphony gift certificates are always available - and make the perfect gift! You may purchase certificates in any amount either online, in person, by phone or by mail. Please note that gift certificates are not redeemable for Gift Shop merchandise. All ticket sales are final; there are no refunds. Gift Certificates cannot be redeemed for cash and cannot be redeemed for online orders.
Donate Your Ticket
If you cannot use a ticket for an upcoming concert, we would very much appreciate it if you could donate that ticket back to the Ticket Office (preferably several days in advance!) for a potential resale. You can also mail such a ticket to 1245 7th Ave., San Diego, CA 92101 (Attn: Ticket Office) or fax your ticket to 619.231.3848. Tickets must be turned in anytime up to 24 hours in advance of your concert. A receipt will be mailed acknowledging your tax-deductible contribution. (We would be unable to accept any tickets for tax deduction purposes after the concert has begun or passed.)
College and University students with current Student ID may purchase tickets to any Jacobs Masterworks Concert (classical concerts) for $10. To purchase on-line, use the promo code STUDENT. Tickets purchased in this manner must be collected at Will Call, where your ID may be requested.
Student Rush tickets for $10 are available with current student ID (applies to all students, including high school students), limit 2 per ID, subject to availability. (For example, if a concert is close to selling out, this discount will NOT be offered. Also, Special Concerts are not eligible for this offer.) Student Rush applies at Jacobs Music Center only – not at Bayside Summer Nights at the Embarcadero. You may buy your $10 tickets at the Ticket Office window at ANY time the Office is open. To purchase on-line, use the promo code STUDENT.
For all other concerts at Copley Symphony Hall presented by the San Diego Symphony, college, university and high school students with current ID (limit 2 per ID) may receive a discount of $3 off most seats. Student discounts apply to the Grandstand, Cabaret I and Cabaret II sections at the Embarcadero, and apply to all seats at the Jacobs Music Center except Grand Tier Center, Main Aisle, Main Front Center or Mezzanine Center. For more information please call 619.235.0804.
To renew your San Diego Symphony membership, become a member of the San Diego Symphony Circle of Friends or make a donation to the San Diego Symphony, please call 619.615.3901 between the hours of 9am and 5pm Monday-Friday or donate online any time. For giving levels and benefits, please check the "Symphony Membership" section here on the Symphony website. San Diego Symphony is non-profit 501 (c)(3) organizations and contributions may be tax-deductible. Please contact your financial advisor for further clarifiation.
Third Party Tickets
Please note that San Diego Symphony will NOT honor tickets for San Diego Symphony concerts purchased through third party entities. The Symphony will only honor Symphony tickets or receipts issued by the Symphony Ticket Office. Acceptance of third party tickets to non-Symphony events at Symphony Hall is strictly at the discretion of the presenting organization.